Alejandra Enriquez
Poway,CA
Summary
Receptionist with over 2+ years of experience in enhancing patient flow and managing medical records. Skilled in appointment scheduling and insurance verification, I excel in delivering exceptional customer service while maintaining high standards of sanitation.
Overview
6
6
years of professional experience
Work History
Chiropractic Assistant
Hifai Chiropractic
San Diego
05.2022 - Current
- Assisted patients with scheduling appointments and managing medical records.
- Supported chiropractors during patient examinations and treatments to enhance workflow efficiency
- Learned to operate chiropractic equipment and tools for patient assessments and therapies.
Chiropractic Assistant
Spinal Rehabilitation Center
Las Vegas, NV
10.2021 - 01.2022
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Survey Interviewer
Ironwood Insights Group
Twin Falls, ID
02.2019 - 08.2021
- Collaborated with team members to optimize interview techniques and share best practices for maximum efficiency.
- Followed scripted questionnaires verbatim to collect research data.
Education
Diploma -
Poway Adult School
Poway, CASkills
- Telephone etiquette
- Insurance verification
- Microsoft Office Suite
- Marketing and promotion
- Appointment scheduling
- Front desk administration
Timeline
Chiropractic Assistant
Hifai Chiropractic
05.2022 - Current
Chiropractic Assistant
Spinal Rehabilitation Center
10.2021 - 01.2022
Survey Interviewer
Ironwood Insights Group
02.2019 - 08.2021
Diploma -
Poway Adult School