Alejandra Figueroa
Simi Valley,CA
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
34
34
years of professional experience
Work History
Flight Attendant
Allegiant Airlines
02.2022 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
Mobile Notary
Self-employed
03.1998 - Current
- Ensured compliance with state regulations through meticulous attention to detail in reviewing and verifying signer identification.
- Increased client satisfaction by providing efficient and accurate notary services for various documents.
- Managed appointment scheduling, resulting in timely service for clients and optimal use of work hours.
- Improved organizational efficiency by creating detailed checklists for each type of signing ceremony conducted.
- Established a strong reputation for reliability and accuracy, contributing to overall business growth and success.
Financial Analysis Associate
First American Home Warranty
08.2007 - 01.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Medical Transcriptionist
Report Works
03.1998 - 03.2019
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
Loan Processor
Pacific First Bancorp
01.1990 - 03.1999
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Ensured accuracy of client information, verifying data collected during the application process and updating records as needed.
- Assisted clients in understanding complex financial documents required for completing their loan applications successfully.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Set up and completed loan submission packages.
Education
Courses To Enhance Work Responsibilities - Business Administration
JFKU
Online Course Work01.2017
Certificate of Completion - Medical Coding
AHIMA
Online Coursework10.2013
Certificate of Completion - Real Estate Licensure
Anthony Real Estate Schools
Granada Hills, CA1989
Certificate of Completion - Business
Academy Pacific Business And Travel College
Hollywood, CA1988
Skills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Food and Beverage Service
- Hospitality service expertise
- Professional Appearance
- Verbal and written communication
- Safety Procedures
Languages
Spanish
Professional Working
Timeline
Flight Attendant
Allegiant Airlines
02.2022 - Current
Financial Analysis Associate
First American Home Warranty
08.2007 - 01.2022
Mobile Notary
Self-employed
03.1998 - Current
Medical Transcriptionist
Report Works
03.1998 - 03.2019
Loan Processor
Pacific First Bancorp
01.1990 - 03.1999
Courses To Enhance Work Responsibilities - Business Administration
JFKU
Certificate of Completion - Medical Coding
AHIMA
Certificate of Completion - Real Estate Licensure
Anthony Real Estate Schools
Certificate of Completion - Business
Academy Pacific Business And Travel College