Alejandra Gonzalez Piceno
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
10.2022 - Current
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Volunteer
Reedley High School
09.2017 - 08.2022
- Raised funds for organization through community outreach initiatives
- Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization
- Setup tables and chairs and unloaded necessary equipment to prepare for events
- Organized volunteer schedules and duties to maximize productivity
- Assisted with facilities maintenance, basic cleaning and trash removal
- Encouraged people to be active in the community through organizational events and projects
Babysitter
Maricela Piceno
06.2019 - 07.2021
- Monitored children's safety and well-being to prevent accidents and falls
- Enforced rules to teach good manners and maintain a safe environment
- Communicated with parents about daily activities and any concerning behaviors
- Certified babysitter trained in CPR and infant care
- Implemented positive behavior management techniques
- Read books to promote language development
Education
B.S Criminology -
Fresno State University
05.2026
High School Diploma -
Reedley High School
05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Bilingual
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Flexible Schedule
- Sales expertise
- POS System Operation
- Reliable and Responsible
- Product Sales
Certification
- CPR Certified 2022
- Security Guard Training Certificate
Awards
- Reedley High School Salutatorian Class of 2022 Recipient
- RHS Focuity Choice Award Recipient
- 8 semesters 2018-2022 - Honor Roll
Timeline
Sales Associate
Bath & Body Works
10.2022 - Current
Babysitter
Maricela Piceno
06.2019 - 07.2021
Volunteer
Reedley High School
09.2017 - 08.2022
B.S Criminology -
Fresno State University
High School Diploma -
Reedley High School