ALEJANDRA HERNANDEZ
Converse,TX
Summary
Equipped with strong problem solving abilities, willingness to learn, and excellent communication skills. Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Server
Ay Chiwawa!
12.2023 - Current
- Provide a warm and engaging dining experience through attentive service and a positive demeanor.
- Process financial transactions accurately and efficiently using a Toast point-of-sale system.
- Ensure customer satisfaction by proactively addressing dining needs and resolving any meal-related issues.
Member Consultant I
Security Service Federal Credit Union
06.2022 - 09.2023
- Processed financial transactions with accuracy and efficiency, ensuring customer needs were met and satisfaction levels remained high.
- Handled service requests including account openings, stop payments, and wire transfers, maintaining operational integrity and compliance.
- Identified and developed sales opportunities, effectively referring customers to appropriate business partners to fulfill their financial service requirements.
Front Desk
Integrative Healing Institute
02.2021 - 03.2022
- Managed a high volume of incoming calls, providing detailed information on services and effectively coordinated scheduling to optimize client satisfaction.
- Handled sales transactions and order management utilizing QuickBooks, ensuring accuracy and efficiency in financial operations.
- Maintained and updated patient records, demonstrating strong attention to detail and data entry skills in Excel to support operational integrity.
Education
Associates of Biology - Biology
San Antonio College
San Antonio, TXHigh School Diploma - General Education
East Central High School
San Antonio, TXSkills
- Client relations and service excellence
- Appointment coordination and scheduling
- Data management and financial transactions
- Problem-solving and communication skills
- Attention to detail
- Contract negotiation
Timeline
Server
Ay Chiwawa!
12.2023 - Current
Member Consultant I
Security Service Federal Credit Union
06.2022 - 09.2023
Front Desk
Integrative Healing Institute
02.2021 - 03.2022
Associates of Biology - Biology
San Antonio College
High School Diploma - General Education
East Central High School