Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra Joven

Tampa,FL

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

14
14
years of professional experience
2013
2013
years of post-secondary education

Work History

Receptionist

Overhead Doors Tampa Bay
Tampa, USA
08.2024 - 07.2025
  • Answered calls, scheduled appointments, and greeted visitors in a professional manner.
  • Maintained a welcoming and organized front office environment.
  • Handled administrative support and managed calendar scheduling for technicians.

Customer Service Attendant

Fedca Scrap Recycling
Tampa, USA
07.2020 - 07.2024
  • Provided front-line assistance to customers with inquiries, payments, and recycling procedures.
  • Ensured accurate documentation and performed clerical tasks.
  • Helped maintain a clean, safe, and efficient work environment.

Cashier / Valet

Moffitt Cancer Center
Tampa, USA
07.2019 - 06.2020
  • Delivered exceptional service to patients and visitors during valet operations.
  • Processed payments accurately while maintaining a calm and helpful demeanor.
  • Supported a compassionate, patient-first environment.

Store Manager / Cashier

The Hotspot Arcade
Tampa, USA
01.2019 - 04.2020
  • Supervised daily store operations and trained new staff.
  • Handled customer transactions and addressed issues with urgency and care.
  • Maintained inventory and managed opening/closing procedures.

Cashier / Stocker

Meat Depot
Tampa, USA
01.2016 - 12.2018
  • Processed customer purchases with accuracy and efficiency.
  • Replenished stock and ensured product freshness.
  • Maintained a clean and organized sales floor.

Cashier / Customer Service / Ambassador / Valet (Seasonal)

The Car Park / Port of Tampa
Tampa, USA
03.2011 - 12.2016
  • Greeted cruise guests and provided information and assistance.
  • Performed valet services and processed parking payments.
  • Acted as a customer ambassador to ensure smooth guest experiences.

Education

Hart High School
Santa Clarita, CA

Skills

  • Appointment scheduling
  • Call handling
  • Office organization
  • Problem solving

Timeline

Receptionist

Overhead Doors Tampa Bay
08.2024 - 07.2025

Customer Service Attendant

Fedca Scrap Recycling
07.2020 - 07.2024

Cashier / Valet

Moffitt Cancer Center
07.2019 - 06.2020

Store Manager / Cashier

The Hotspot Arcade
01.2019 - 04.2020

Cashier / Stocker

Meat Depot
01.2016 - 12.2018

Cashier / Customer Service / Ambassador / Valet (Seasonal)

The Car Park / Port of Tampa
03.2011 - 12.2016

Hart High School