ALEJANDRA MARCIAL
Hialeah,FL
Summary
Proven track record in enhancing customer engagement and streamlining financial processes as a Sales Associate at FLORERIA GEMINIS and Accountant Assistant at BIOFARMACUBA. Skilled in inventory tracking (hard skill) and exceptional at fostering teamwork and collaboration (soft skill), significantly improving operational efficiency and customer satisfaction. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Sales Associate
FLORERIA GEMINIS
2020.03 - 2024.03
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Accountant Assistant
BIOFARMACUBA
2019.07 - 2020.03
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Answered phone calls regarding financial matters such as payments due.
- Communicated with suppliers to reconcile invoice payments.
- Documented business expenses and sales.
- Reviewed general ledger entries and assessed accuracy.
Education
GED -
OLOF PANTOJA
LA HAVANA CUBA 07.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Inventory Tracking
Timeline
Sales Associate
FLORERIA GEMINIS
2020.03 - 2024.03
Accountant Assistant
BIOFARMACUBA
2019.07 - 2020.03
GED -
OLOF PANTOJA