Alejandra Serrano
Jonesboro
Summary
Dynamic leasing professional experienced in the apartment and housing industry. Proven ability to provide outstanding customer service and work well under pressure. Demonstrated success in managing the entire leasing process, from advertising and marketing to closing deals. Highly organized and detail-oriented with excellent time management skills.
Overview
4
4
years of professional experience
Work History
Leasing Agent
Willow Bridge
04.2024 - Current
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Skilled with yardi and CRM.
Wait Staff Member
Mi Mexico lindo
03.2021 - Current
- Greeted guests warmly and promptly, taking beverage orders promptly and courteously.
- Maintained knowledge of menu items, specials, ingredients and preparation methods to answer inquiries from customers.
Leasing Agent
Eastern property Management
06.2022 - 04.2024
- Im skilled with appfolio
- Inspected apartments prior to move-in and upon move-out, documenting any damage or cleanliness issues.
- Established strong relationships with prospective tenants through professional communication skills.
- Coordinated maintenance requests with contractors and verified completion of repairs.
- Upheld company policies regarding security deposits and other fees associated with renting a unit.
Pantry Garde Manger
subway
06.2021 - 10.2022
- Closing and counting register
- Displayed knowledge of proper storage procedures for perishables like fruits, vegetables and dairy products.
- Applied problem-solving skills when determining appropriate solutions during unexpected situations.
Education
High School Diploma - undefined
Jonesboro high school
Jonesboro, Georgia05.2023
Skills
- Rent Collection
- Tenant Relations
- Property Amenities
LANGUAGES
Spanish Native
Timeline
Leasing Agent
Willow Bridge
04.2024 - Current
Leasing Agent
Eastern property Management
06.2022 - 04.2024
Pantry Garde Manger
subway
06.2021 - 10.2022
Wait Staff Member
Mi Mexico lindo
03.2021 - Current
High School Diploma - undefined
Jonesboro high school
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