Alejandra Soto
San Diego,California
Summary
Dynamic hospitality professional with eight years of experience dedicated to delivering exceptional guest services and enhancing customer satisfaction. Proven ability to lead teams effectively while ensuring seamless operations in fast-paced environments. Expertise in crafting high-quality beverages, maintaining equipment, and managing inventory, complemented by a friendly and approachable demeanor. Committed to leveraging skills in customer service and operational efficiency to create memorable experiences for guests.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Barista
Starbucks
San Diego, CA
08.2025 - Current
- Prepared high-quality espresso beverages and specialty drinks in fast-paced environment.
- Provided exceptional customer service, ensuring positive experiences and satisfaction.
- Trained new baristas on beverage preparation techniques and operational standards.
- Managed inventory levels, ensuring fresh ingredients for daily operations.
Team Leader
Chick-Fil-A
05.2021 - 05.2025
- Training team members on operations/ expectations
- Great Customer service and going the extra mile
- Ensuring catering orders are being fulfilled and organized
- Offering fast, friendly, and accurate service
Team Member
Mc Donald’s
06.2020 - 04.2021
- Multitasking orders and cash handling
- Communication with guests & the team
- Drive thru intake within a fast service environment
Care House Life Ministries
06.2017 - 07.2020
- Participated at a non-profit by working with a population of focus: Homeless and At-risk youth.
- Assisted in fundraising events
- Event Coordination
- Collaborated with Clientele
Education
Associate's - Hospitality Management
San Diego Mesa College
01-2025
Skills
- Proficient Knowledge of POS systems ( PAR)
- Leadership experience
- Coordination of catering
- Communication Skills
- Fundraising Events
- Multi-tasking
- Cash handling
- Time management
- Friendly and outgoing
- Attention to detail
- Cleanliness
- Exceptional customer service
- Safe food handling practices
Certification
Food Handlers Certification
LANGUAGES
Spanish
Timeline
Barista
Starbucks
08.2025 - Current
Team Leader
Chick-Fil-A
05.2021 - 05.2025
Team Member
Mc Donald’s
06.2020 - 04.2021
Care House Life Ministries
06.2017 - 07.2020
Associate's - Hospitality Management
San Diego Mesa College