Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Michael Gorman

Michael Gorman

Erieville

Summary

Open to New Job Adventures. Dedicated and adaptable professional with 28 years of experience as a meticulous train operator for the NYC Transit Authority, complemented by flexible and efficient service as a Platinum-rated DoorDash driver. I excel in demanding environments, possess a strong commitment to safety and timely execution, and thrive on navigating diverse challenges. Eager to leverage a proven track record of reliability, problem-solving, and an independent work ethic into new and varied opportunities, I am ready to embrace unique roles and learn new skills.

Overview

37
37
years of professional experience

Work History

Delivery Driver

DoorDash
Hamilton
03.2020 - 07.2025
  • Delivered food orders promptly to various customer locations while adhering to speed limits.
  • Communicated with customers to confirm order details and delivery schedules.
  • Collaborated with restaurants to efficiently manage order pickups.
  • Resolved customer inquiries and issues in a professional manner.
  • Inspected delivery vehicle and maintained proper gas, oil, and water levels.
  • Monitored fuel levels throughout shifts and refueled as necessary.
  • Utilized GPS navigation systems to optimize delivery routes.
  • Ensured accurate order delivery by verifying contents prior to distribution.

Train Operator

MTA New York City Transit
New York
03.1988 - 07.2016
  • Operated train systems safely along assigned routes, adhering to strict schedules.
  • Monitored track conditions and reported safety hazards to enhance operational safety.
  • Executed switching maneuvers to position railcars accurately within rail yards.
  • Conducted periodic equipment inspections during trips to ensure regulatory compliance.
  • Coordinated with dispatchers to facilitate smooth train operations.
  • Communicated service updates and delays clearly with passengers.
  • Collaborated with crew members during emergency situations for effective response.
  • Checked signals before departing each station to confirm compliance with regulations.

Education

High School Diploma -

Middle College HS
Long Island City, NY
07-1981

Skills

  • Customer relationship management
  • Customer communications
  • Problem solving
  • Conflict resolution
  • Customer service
  • Experienced manual transmission driver
  • Vehicle inspections
  • GPS Navigation
  • Quality assurance
  • Physical stamina
  • Strong work ethic

Affiliations

  • Avid Meditator
  • Attentive Cleanliness Detail
  • Motivated
  • Ready to Learn New Skills

Timeline

Delivery Driver

DoorDash
03.2020 - 07.2025

Train Operator

MTA New York City Transit
03.1988 - 07.2016

High School Diploma -

Middle College HS

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