Alejandro Castaño Urrea
Gainesville
Summary
Dedicated and community-focused individual with strong leadership and organizational skills. Passionate about helping others through clear communication and teamwork, creating welcoming and inclusive environments. Bilingual and approachable, fostering meaningful connections and ensuring positive experiences for those served. Skilled in problem-solving and conflict resolution, promoting collaboration and a supportive atmosphere. Committed to making a difference through service, engagement, and compassion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Furry Tails Pet Grooming
Poinciana
05.2021 - 08.2023
- Scheduled appointments and coordinated employee tasks for efficiency.
- Oversaw inventory management, placing orders to maintain stock levels.
- Managed financial transactions, including closing the cash register and reconciling daily sales.
- Trained and supervised staff, providing guidance on customer service and operational procedures.
- Resolved customer inquiries and complaints requiring management-level escalation.
Server
Chevysfreshmex
Orlando
11.2019 - 04.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Coach
Dr. Phillips Highschool
Orlando
05.2020 - 08.2020
- Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
- Communicated effectively with parents, administrators, officials, and other coaches regarding team activities or concerns.
- Facilitated community service initiatives and team-building activities to promote sportsmanship.
Education
High School Diploma -
Dr. Phillips Highschool
Orlando05-2020
Associate of Arts -
Santa Fe College
Gainesville, FL04-2023
Associate of Science - Dental Hygiene
Santa Fe College
Gainesville, FL05-2025
Bachelor of Science - Dental Hygiene
St. Petersburg College
Clearwater, FL05-2027
Skills
- Team leadership
- Time management
- Clear communication
- Strategic planning
- Conflict resolution
- Community engagement
Accomplishments
- Usual deans honor List: 3.79 GPA (all college cumulative) 3.85 GPA (primary program/Dental Hygiene)
- Multiple employee of the month awards by Furry Tails Pet Grooming
- Dr. Phillips Highschool Mens Lacrosse: Recognize and awarded by school principal for great athleticism and outstanding attitude.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
French
Limited
Certification
- CPR certified
Affiliations
- Chess
- Photography
- Lacrosse
- Hockey
- Dancing
- Volunteer
Timeline
Manager
Furry Tails Pet Grooming
05.2021 - 08.2023
Coach
Dr. Phillips Highschool
05.2020 - 08.2020
Server
Chevysfreshmex
11.2019 - 04.2021
High School Diploma -
Dr. Phillips Highschool
Associate of Arts -
Santa Fe College
Associate of Science - Dental Hygiene
Santa Fe College
Bachelor of Science - Dental Hygiene
St. Petersburg College
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