Alejandro Flores
Bakersfield
Summary
Proven achiever with extensive experience in employee training and performance improvement, notably at Starbucks. Excelled in roles requiring problem-solving and organizational skills, from barista training to carpet installation. Demonstrated adaptability and a detail-oriented approach, enhancing operational efficiency and customer satisfaction without compromising quality.
Overview
11
11
years of professional experience
Work History
Barista Trainer
Starbucks
06.2016 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cleaned counters, machines, utensils and seating areas daily.
- Complied with standards for merchandising, stocking and storing product.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Taught proper procedures and strategies for success to new employees.
Carpet Installer
Romanoff Renovations
10.2014 - 08.2015
- Removed existing flooring materials and prepared area for installation of new products.
- Completed installations of different types of flooring, including carpet, laminate and wood.
- Cleaned up before and after installation, including vacuuming carpet and discarding remnant pieces.
Game Room Attendant
Chuck E. Cheese's
03.2014 - 08.2014
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Education
Certificate - Bilingual Proficiency in Spanish/English
Bakersfield College
Bakersfield, CA06.2024
Associate of Arts - Psychology
Bakersfield College
Bakersfield, CA05.2018
High School Diploma -
West High School
Bakersfield, CA05.2014
Skills
- Adaptive and Creative
- Excellent memory
- Performance improvement
- Employee training
- Problem solving
- Time management
- Detail-oriented
- Organization
Languages
Spanish
Full Professional
Timeline
Barista Trainer
Starbucks
06.2016 - Current
Carpet Installer
Romanoff Renovations
10.2014 - 08.2015
Game Room Attendant
Chuck E. Cheese's
03.2014 - 08.2014
Certificate - Bilingual Proficiency in Spanish/English
Bakersfield College
Associate of Arts - Psychology
Bakersfield College
High School Diploma -
West High School