ALEX PENA
Houston,TX
Summary
With a proven track record, I excel in property management, adeptly handling tenant relations and maximizing occupancy rates. My expertise in staff management and customer service combined with exceptional communication skills, ensures customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
Property Manager
VSC Management
Houston, TX
12.2014 - 01.2025
- Prepared detailed budgets and financial reports for properties.
- Managed day-to-day activities involving tenants, subcontractors, and property management.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions when necessary, in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively, while ensuring customer satisfaction.
Property Manager
Tarantino Properties
Houston, TX
03.2009 - 12.2014
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Processed evictions when necessary, in accordance with state laws and procedures.
- Resolved tenant complaints quickly and effectively, while ensuring customer satisfaction.
Education
GED -
Houston Community College
Houston, TX07.1999
Skills
- Skilled multi-tasker
- Exceptional oral and written communication skills
- Customer service-focused
- Staff management
- Software utilization
- Property management expertise
- Marketing and advertising
- Adaptable
Languages
Spanish
Professional
Timeline
Property Manager
VSC Management
12.2014 - 01.2025
Property Manager
Tarantino Properties
03.2009 - 12.2014
GED -
Houston Community College
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