Alejandro Reyes
Thousand Oaks,CA
Summary
Dynamic and dedicated professional with a proven track record at Eggs N Things, excelling in customer service and team collaboration. Skilled in conflict resolution and cash handling, I enhanced guest experiences and trained new staff, contributing to a welcoming atmosphere and improved service delivery. Passionate about fostering positive interactions and ensuring satisfaction.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Eggs N Things
Thousand Oaks, CA
03.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Assisted in training new hosts on procedures and customer service standards.
- Provided menus and explained daily specials to enhance dining experience.
- Collaborated with waitstaff to streamline communication during busy shifts.
- Coordinated special events and large party arrangements with management team.
- Answered customer questions about hours, seating, and menu information.
Member Service Representative
Takero Vakero
Ciudad Sahagun Hidalgo
02.2021 - 08.2023
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Processed member transactions accurately, ensuring compliance with company policies.
- Maintained up-to-date knowledge of products and services to assist members effectively.
- Collaborated with team members to enhance service delivery and improve member satisfaction.
Education
No Degree - Industrial Engineering
Universidad Autónoma Del Estado De Hidalgo
Hidalgo, MXSkills
Customer service
Active learning
Cleanliness and hygiene
Conflict resolution
Cash handling
Social perceptiveness
Team collaboration
Problem-solving
Friendly demeanor
Timeline
Restaurant Hostess
Eggs N Things
03.2026 - Current
Member Service Representative
Takero Vakero
02.2021 - 08.2023
No Degree - Industrial Engineering
Universidad Autónoma Del Estado De Hidalgo