Alejandro Santacruz
San Jose,Ca
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
O'Reilly's Auto Parts
san jose, ca
05.2022 - 10.2023
- Tracked parts use and charged items to customer accounts for billing
- Worked with vendors to place new orders and resolve defective parts issues
- Served customers in-store and by telephone to answer questions and place orders
- Conducted cash handling, credit card transactions, and register closeout at the end of the business day
- Handled the line of customers with large transactions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Holiday Warburton Place
santa clara, ca
05.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Served food and beverages promptly with focused attention to customer needs
- Maintained clean and organized dining areas to uphold dining area hygiene standards
- Answered customers questions, recommended items, and recorded order information.
Education
High School Diploma -
Abraham Lincoln High School
San Jose, CA01.2021
Skills
- Bilingual
- Improving Customer Satisfaction
- Team Collaboration
- Return Processing
- Managing Inventory
- Till Counting
- Fast Working
- Punctual
- Teamwork and Collaboration
- Customer Service
- Time Management
- Listening Skills
- Problem-Solving
Languages
Spanish
Full Professional
Timeline
Sales Associate
O'Reilly's Auto Parts
05.2022 - 10.2023
Server
Holiday Warburton Place
05.2021 - 01.2022
High School Diploma -
Abraham Lincoln High School