Alejandro Stewart
Memphis,TN
Summary
Highly qualified Senior Admissions Advisor with experience supporting students' transition from high school to higher education. Excels at guiding students to make and meet academic goals. Takes pride in creating supportive environments and encouraging positive interactions. Proven professional and self-starter with excellent communication skills.
Overview
19
19
years of professional experience
Work History
Admissions Advisor
Perdoceo Education
09.2022 - Current
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Created and designed marketing materials for student recruitment and retention.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Developed new student orientation programs to build excitement around transfer and enrollment.
- Helped students develop organizational, time management and study skills.
Customer Service Representative
HSN, Home Shopping Network
04.2022 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Sales Representative
Victra Wireless
04.2021 - 05.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Assembler Technician
Indmar
03.2018 - 04.2020
- Operated and maintained variety of hand and power tools and assembled and repaired large mechanical units.
- Displayed exceptional mechanical aptitude and assembled and troubleshot complex equipment using diverse hand and power tools.
- Mastered computerized controls, manufacturing software and data entry and trained and mentored new team members.
- Installed and tested vehicle gears, motors and frames and exemplified good manufacturing practices as defined by employer.
Billing Manager
AnswerNet
05.2004 - 02.2018
- Reviewed billing problems, researched issues, and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Worked with customers to develop payment plans and bring accounts current.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
Education
Bachelor of Science - Accounting
Rust College
Holly Springs, MSSkills
- Admissions Requirements
- Admissions Processes
- School Programs
- Authorization Input
- Time Management
- Clerical Support
Timeline
Admissions Advisor
Perdoceo Education
09.2022 - Current
Customer Service Representative
HSN, Home Shopping Network
04.2022 - 08.2022
Sales Representative
Victra Wireless
04.2021 - 05.2022
Assembler Technician
Indmar
03.2018 - 04.2020
Billing Manager
AnswerNet
05.2004 - 02.2018
Bachelor of Science - Accounting
Rust College