Alejiah Cook
Gilbert,Arizona
Summary
Hardworking Package Handler with more than 1 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Package Handler
FedEx Ground
05.2021 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Checked products for damage or other issues before packing into boxes.
Steward
Southern Dunes Golf Club
11.2020 - 05.2021
- Mopped, swept and [Task] to reduce dirt, clean and sanitize dining area surfaces.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Oversaw incoming deliveries, unboxing supplies, shelving stock and rotating items.
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Assisted servers by providing glassware and utensils to guests.
Barista
Starbucks
11.2019 - 04.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prioritized drink requests while managing interruptions.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ05.2021
Skills
- Work Assignments
- Monthly Inventory
- Physical Strength and Stamina
- Handheld Scanners
- Materials Storage
- Loading Dock Operations
- Standards Compliance
- Product Packing
- Customer Experience
- Team Meetings
- Package Loading
- Effective Prioritization
Timeline
Package Handler
FedEx Ground
05.2021 - Current
Steward
Southern Dunes Golf Club
11.2020 - 05.2021
Barista
Starbucks
11.2019 - 04.2021
High School Diploma -
Maricopa High School