Kamaria Tusa

Work History

Fedex Ground

Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Centrix

04.2019 - 03.2024

Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
Expedited claim resolutions through effective negotiation with clients, adjusters, and other stakeholders involved in the process.
Reviewed outstanding requests and redirected workloads to complete projects on time.
Assured timely verification of insurance benefits prior to patient procedures or appointments.
Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Posted payments to accounts and maintained records.

Cable Dahmer Automotive Group

05.2018 - 08.2019

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Increased sales by offering advice on purchases and promoting additional products.

Rock Lock Service

01.2006 - 03.2019

Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Sorted documents and maintained organized filing process.
Reviewed and updated client correspondence files and database information to maintain accurate records.

Watsons Auto Wholesale

03.2007 - 12.2017

Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

First Horizon Morgage Company

02.2004 - 11.2007

Compiled data and reviewed information for accuracy prior to input.
Completed data entry tasks with accuracy and efficiency.
Entered numerical data into databases with speed and accuracy using 10-key pad.
Managed workflow scheduling, data entry and accuracy verification for large data projects.
Scanned documents and saved in database to keep records of essential organizational information.