Alek Cinar
11804 Doral Ave,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Tarzana Cleaners
05.2024 - Current
- Responded to customer requests for products, services, and company information.
- Increased efficiency and team productivity by promoting operational best practices.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promptly responded to inquiries and requests from prospective customers.
Camp Counselor
School Summer Sports Camp
06.2019 - 07.2019
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Implemented rules and regulations to enforce discipline and compliance.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted in preparing meals and snacks to provide nutritional needs to campers.
Education
Associate of Arts - Political Science
Moorpark College
Moorpark, CA05-2024
High School Diploma -
A.G.B.U Manoogian Demirjian School
Canoga Park, CA06-2022
Skills
- Scheduling
- Client relations
- Process optimization
- Reading comprehension
- Computer proficiency
- Data entry
- Coordination
- Complaint handling
- Problem-solving
- Calm demeanor
- Grammar
- Punctuality and reliability
- Multi-task management
Languages
English
Native or Bilingual
Armenian
Limited Working
Timeline
Customer Service Representative
Tarzana Cleaners
05.2024 - Current
Camp Counselor
School Summer Sports Camp
06.2019 - 07.2019
Associate of Arts - Political Science
Moorpark College
High School Diploma -
A.G.B.U Manoogian Demirjian School
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