Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aleksandra Krajewska

Johns Island,SC

Summary

Dynamic and results-oriented with extensive experience in customer service and team management, notably at Autodoc Logistics. Excelled in training and leading small groups, enhancing operational efficiency and employee performance. Skilled in multitasking and interactive communication, achieving high levels of customer satisfaction.

Overview

4
4
years of professional experience

Work History

Hostess

Iron Rose Restaurant
01.2024 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.

Server Assistant

Iron Rose Restaurant
08.2023 - 11.2023
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Supporting servers and food runner during busy days.

Warehouse Instructor

Autodoc Logistics
03.2021 - 07.2023
  • Trained new employees.
  • Found mistakes and correcting them.
  • Closely worked with team leaders as well as managers and other specialists in Poland, Germany and Ukraine.
  • Created instructions for every positions.
  • Supported employees with lower results and retraining them.
  • Occasionally filled in for other specialists such as dispatcher, income specialist or shipping specialist.
  • Trained new team leaders and managers.

Warehouse Worker

Autodoc Logistics
08.2020 - 03.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces.
  • Optimized storage space.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Education

Marie Skłodowska-Curie High School
Szczecin, Poland
04.2020

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Interactive communication skills
  • Working under pressure
  • Managing small groups (15 people)

Languages

Polish
Native or Bilingual
English
Native or Bilingual
Russian
Limited Working

Timeline

Hostess

Iron Rose Restaurant
01.2024 - 03.2024

Server Assistant

Iron Rose Restaurant
08.2023 - 11.2023

Warehouse Instructor

Autodoc Logistics
03.2021 - 07.2023

Warehouse Worker

Autodoc Logistics
08.2020 - 03.2021

Marie Skłodowska-Curie High School

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Aleksandra Krajewska