Aleksandra Lyalik
Palm Coast,FL
Summary
Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Sunrise Pointe Apartments
Port Orange, FL
11.2023 - Current
- Greeted prospective tenants and answered questions about the property.
- Provided tours of available units, models, amenities, and common areas.
- Processed applications for prospective tenants and conducted background checks.
- Prepared leases for signature by both tenant and management personnel.
- Addressed resident complaints in a timely manner while ensuring compliance with all applicable laws and regulations.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
- Organized files for new leases and maintained current files for existing residents.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Conducted background checks on applicants.
- Contacted and followed up with tenants on renewal notices.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Paralegal Assistant
Friedman Law Firm, P.L.L.C
Sacramento, CA
04.2023 - 10.2023
- Reviewed legal documents for accuracy and completeness.
- Organized case files, including maintaining filing systems, photocopying documents and scanning records into databases.
- Provided administrative support to lawyers by scheduling appointments, coordinating travel arrangements and preparing expense reports.
- Maintained contact with clients regarding case updates or changes in procedures.
- Screened incoming calls from potential clients seeking legal advice.
- Updated client information in firm's database system ensuring accuracy of data entry.
- Responded to client calls and inquiries to deliver applicable information.
- Participated in client interviews, observed questioning process and documented information.
Leasing Consultant
North Coast United
Sacramento, CA
07.2022 - 04.2023
- Conducted tours of available apartments, highlighting features and amenities.
- Greeted potential tenants and provided information about the property.
- Maintained accurate records of prospective renters, applications and leases.
- Responded to tenant requests for maintenance services in a timely manner.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Updated resident data into property management software system daily.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Education
Esthetician Certification - Esthetician
Cosmo Beauty Academy
Sacramento, CA01-2020
Some College (No Degree) -
American River College
Sacramento, CASkills
- Fair housing policies
- Prospect qualification
- Phone and email etiquette
- Leasing and sales
- Community engagement
- Application processing
- Lease file audits
- Issue escalation
- Lease oversight
Certification
- Esthetician Certification
Languages
Russian
Native/ Bilingual
Ukranian
Professional
Timeline
Leasing Consultant
Sunrise Pointe Apartments
11.2023 - Current
Paralegal Assistant
Friedman Law Firm, P.L.L.C
04.2023 - 10.2023
Leasing Consultant
North Coast United
07.2022 - 04.2023
Esthetician Certification - Esthetician
Cosmo Beauty Academy
Some College (No Degree) -
American River College