Hi, I’m
Aleksey Castillo Garcia-Ortiz
North Salt Lake,UT
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
year of professional experience
Work History
McDonald’s
Crew Member
05.2023 - 01.2024
Job overview
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
Walmart
Stocker
01.2023 - 01.2023
Job overview
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
Education
Moapa Valley High SchoolOverton, NV
High School Diploma
05.2021
Skills
- Safe Food Handling
- Inventory Restocking
- Drive-Thru Operations
- Customer Engagement
- Menu Memorization
- Food Running
- Customer Service
- Problem-Solving
- Complex Problem-Solving
- Time Management
- Taking Orders
- Heavy Lifting
- Clear Communication
- Cleaning
- Store Opening and Closing
- Flexible Schedule
- Cash Handling
- Effective communication
- Positive attitude
- Team building
- Empathy and understanding
- Critical thinking
Timeline
Crew Member
McDonald’s
05.2023 - 01.2024
Stocker
Walmart
01.2023 - 01.2023
Moapa Valley High School
High School Diploma