Alesa Rogan
Dayton
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Infusion Scheduler II
Kettering Health Dayton
10.2023 - Current
- Responsible for the coordination of patient care between the physician office, the patient and various hospital departments
- Works close with the Infusion Team, Physician Nurses and Medical Assistants to coordinate changes to infusion scheduling
- Providing excellent computer skills, with the ability to multitask between various hospital system applications, while staying detail oriented
- Maintain a high level of accuracy in addition to meeting department productivity requirements
- Keeps track of doctors scheduled out by calendar.
Certified Nurse Assistant
Kettering Health Dayton
10.2018 - Current
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Ensure that a clean and sanitized environment is maintained for patients by following infection control procedures
- Assisted with daily tasks such as cleaning, feeding, and changing while maintaining the dignity and privacy of the client at all times
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Home Health Aide
4EverReady Homecare
08.2015 - 08.2018
- Offered emotional support to patients and their families, as well as instruction in healthy meal preparation, independent living, and disability or illness adaptation
- Kept track of my clients' progress and reported any necessary changes
- Assisted patients with daily chores and errands by transporting patients to appointments, cleaning personal spaces, and purchasing supplies
- Assisted elderly clients with daily activities such as bathing, dressing, physical transfers, and incontinence care
- Assisted with end-of-life care.
Customer Service Representative
Synchrony Financial
01.2014 - 12.2016
- Educated customers about promotions to increase sales
- Kept customers happy by implementing forward-thinking strategies that focused on meeting their needs and resolving their concerns
- Maintaining business credit line accounts of over 50,000
- Payment Processing
- Billing
- Identified and resolved discrepancies and errors in customer accounts.
- Cross-trained and provided backup support for organizational leadership.
Education
Bachelor of Science - Healthcare Administration
Indiana Wesleyan University
Marion, IN01.2023
Associate of Applied Science - Business Administration
Sinclair Community College
Dayton, OH01.2018
Skills
- Data entry
- Patient-focused care
- Time management
- EMR / EHR
- Critical Thinking
- Problem-solving
- Microsoft/ Powerpoint
- Scheduling
- Documentation expertise
- Medical terminology
- Key relationship development
- Calendar management
Certification
- Certified Nurse Assistant (CNA)
- First Aid/CPR Certified
Timeline
Infusion Scheduler II
Kettering Health Dayton
10.2023 - Current
Certified Nurse Assistant
Kettering Health Dayton
10.2018 - Current
Home Health Aide
4EverReady Homecare
08.2015 - 08.2018
Customer Service Representative
Synchrony Financial
01.2014 - 12.2016
Associate of Applied Science - Business Administration
Sinclair Community College
- Certified Nurse Assistant (CNA)
- First Aid/CPR Certified
Bachelor of Science - Healthcare Administration
Indiana Wesleyan University
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