Alesha Grove

• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
• Assisted with project planning by estimating labor, materials and schedule demands
• Routed correspondence to facilitate timely communication between team members, customers and vendors
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
• Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
• Trained new employees on administrative procedures, company policies and performance standards
• Delegated tasks to administrative staff, increasing office productivity and streamlining company operations
• Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands
• Monitored vendor accounts and product updates to verify competitive pricing
• Managed office activities by maintaining communication between clients, tracking records and filing all documents

I only left this position because I needed to be home with my son.

• Typed patient data into computer system using following privacy laws and maintaining high level of accuracy
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions
• Cleaned and sterilized instruments between patients to protect from infection risks
• Measured and recorded vital statistics by taking patients' blood pressure, temperature and pulse
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care
• Taught patients successful strategies for boosting oral hygiene, controlling plaque and protecting gums and tooth enamel from damage
• Helped complete routines and advanced procedures by preparing patients and instruments for expected needs
• Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
• Used document and maintain patient information and health background

I left this position due to moving to my current home and it was to long of a drive.