Alesi Croker

Busser/server

David Sonier

08.2020 - 11.2023

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bussed and reset tables to keep dining room and work areas clean.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Processed orders and sent to kitchen employees for preparation.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Checked guests' identification before serving alcoholic beverages.
Inspected dishes and utensils for cleanliness.
Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.