Alesia Herring
Lenexa
Summary
Dynamic server with a strong work ethic and proven customer service skills at Margaritas Amigos. Expert in order management and table efficiency, consistently enhancing guest satisfaction. Adept at training new staff and fostering team collaboration in fast-paced environments, ensuring seamless service delivery and conflict resolution.
Overview
7
7
years of professional experience
Work History
Server
Margaritas Amigos
05.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment
- Managed multiple tables efficiently while ensuring guest satisfaction
- Collaborated with kitchen staff to streamline order delivery processes
- Trained new servers on menu items and service standards
Crew Member
Mcdonalds
04.2019 - 05.2021
- Operated kitchen equipment and prepared menu items according to standardized recipes.
- Delivered excellent customer service, ensuring satisfaction and resolving complaints efficiently.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
JCCC
Overland Park, KSSkills
- Customer service
- Order management
- Menu knowledge
- Table management
- Conflict resolution
- Team collaboration
- Training new staff
- Time management
- Fast-paced environment adaptability
- Strong work ethic
Timeline
Server
Margaritas Amigos
05.2021 - Current
Crew Member
Mcdonalds
04.2019 - 05.2021
High School Diploma -
JCCC