Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alessa Castaneda

Houston

Summary

Dynamic retail professional with a proven track record at Aeropostale, excelling in customer service and cash handling. Skilled in fostering customer relationships and enhancing store presentation, leading to increased customer satisfaction. Adept at inventory management and team collaboration, ensuring a seamless shopping experience while effectively managing multiple tasks.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organization skills

Overview

2
2
years of professional experience

Work History

Sales Associate

Aeropostale
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Retail Sales Associate Worker

Buckle
07.2023 - 11.2024
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
04-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Aeropostale
10.2024 - Current

Retail Sales Associate Worker

Buckle
07.2023 - 11.2024

High School Diploma -

Penn Foster Career School
Alessa Castaneda