Summary
Overview
Work History
Education
Skills
Timeline
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Alessandra Dell’Acqua

Houston,TX

Summary

Dynamic and determined sales associate with a proven track record at Victoria's Secret & PINK, annd Elite Skin & Body, excelling in customer service and cash handling. Recognized for building lasting customer relationships and enhancing store appeal, driving repeat business. Adept at multi-tasking and problem-solving, ensuring a seamless shopping experience while achieving sales goals.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
Houston, TX 77070
08.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Front Desk Receptionist

Elite Skin and Body
Houston, TX 77070
05.2021 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.

Education

Associates In Science - Sonography

Lone Star College
Houston, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Cash handling
  • Stocking and receiving
  • Store opening and closing
  • Product sales
  • POS system operation

Timeline

Sales Associate

Victoria's Secret & PINK
08.2024 - 01.2025

Front Desk Receptionist

Elite Skin and Body
05.2021 - 01.2024

Associates In Science - Sonography

Lone Star College