Alessandra Malobicky
Wexford,PA
Summary
Dedicated Hospitality Professional with experience delivering exceptional customer service in fast-paced environments. Expertise in managing multiple tasks, addressing customer inquiries, and maintaining organized workspaces. Completed prerequisites for Nursing School, eager to gain hospital and patient care experience while pursuing further education.
Overview
6
6
years of professional experience
Work History
Server
Anchor and Eat Poke
02.2025 - Current
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
Manager
Thai Foon
07.2022 - 01.2025
- Led operational team to ensure high-quality service delivery and customer satisfaction.
- Managed the kitchen staff to ensure quick and quality service.
- Developed training programs for staff to enhance product knowledge and service skills.
- Implemented performance metrics to monitor staff efficiency and improve overall operations.
Cookie Maker
Crumbl Cookies
10.2021 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Memorize recipes
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Server
Cadence Clubhouse
06.2020 - 09.2021
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed food and beverage orders efficiently, maintaining accuracy under pressure.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Trained new servers on menu offerings and service standards, enhancing team performance.
Education
Bachelor of Science - Nursing
Community College of Allegheny County
Pittsburgh, PA05-2028
High School Diploma -
Pine Richland High School
Gibsonia, PA06-2020
Skills
- Strong work ethic
- Very dependable and responsible
- Works well with others and in group settings
- Proactive and focused
- Problem-solving
- Attention to detail
- Flexible and adaptable
Timeline
Server
Anchor and Eat Poke
02.2025 - Current
Manager
Thai Foon
07.2022 - 01.2025
Cookie Maker
Crumbl Cookies
10.2021 - 05.2022
Server
Cadence Clubhouse
06.2020 - 09.2021
Bachelor of Science - Nursing
Community College of Allegheny County
High School Diploma -
Pine Richland High School