Alessandra Wade
Tampa
Summary
Dynamic and customer-focused professional with a proven track record at Pet Supplies Plus, excelling in delivering exceptional service and boosting customer satisfaction. Skilled in effective communication and product knowledge, I adapt quickly to meet customer needs while ensuring a clean and welcoming environment. Honest and dependable, I thrive in collaborative team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Pet Supplies Plus
Wellington
10.2023 - 04.2024
- Welcomed customers, offering assistance to help find store items.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Wellington Community High School
Wellington, FL05-2024
Biomedical Sciences
University of South Florida
Tampa, FLSkills
- Customer service
- Problem solving
- Effective communication
- Team collaboration
- Attention to detail
- Cleanliness
- Product knowledge
- Adaptability
- Time management
- Adaptable and flexible
- Honest and dependable
- Creative
Affiliations
- Volunteer at Advent Health
- Full-Time Student at USF
Accomplishments
- Dean's List at USF (Fall 2024 Term)
Timeline
Cashier
Pet Supplies Plus
10.2023 - 04.2024
High School Diploma -
Wellington Community High School
Biomedical Sciences
University of South Florida
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