ALESSANDRA SALGUEIRO PARKER

*Learned serving techniques for fine dining and casual events and meetings; Had the opportunity in learning Mr. Marriott's way of keepinging his business going for so many years.

*Provided exceptional service to enhance guest experiences., making eye contact and greeting everyone that passes by you, and specially "treat good your employees, they will treat good your guests and they will always come back".

Delivered exceptional guest service during high-volume banquet events.

Set up and arranged dining areas for diverse functions, ensuring compliance with hotel standards.

Collaborated with kitchen staff to coordinate timely food service and presentation.

*Verified checks for identification and endorsement to ensure compliance and security. 

*Adhered to wells Fargo security and audit procedures.

*Processed treasury, tax and loan payments.

Facilitated cash withdrawals, ensuring accuracy and compliance with banking procedures.*Delivered prompt, accurate and excellent customer service. *Maintained confidentiality of bank records and client information.

*Maintained comprehensive knowledge of bar and menu items to provide tailored recommendations;

*Established rapport with members and regulars to enhance their experience.

*Delivered exceptional food and beverage service to enhance guest experiences;

*Always anticipated guest needs and showed great ability in up selling our top shelf liquors and wines.

*Resolved customer complaints and special requests to enhance satisfaction; Delivered prompt, friendly service to ensure high-quality customer experiences; Engaged in bar incentive programs to boost sales and contests to drive sales and promote the venue;.

Delivered exceptional customer service in fast-paced dining environment.

Managed order accuracy and efficiency during peak service hours.

Collaborated with kitchen staff to ensure timely food preparation and delivery.

*Arranged event room layout according to specifications Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

*Checked on guests regularly to confirm satisfaction with food courses and beverages, enhancing overall dining experience.

*Regularly checked on guests to ensure satisfaction with each food course and beverages.

*Consistently adhered to quality expectations and standards.

*Entered member transaction data into the online banking software.