Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alessandro Davila

Copperas Cove

Summary

Dynamic sales associate with proven expertise at Bath & Body Works, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and loyalty through effective communication and problem-solving. Adept at managing multiple tasks while maintaining a flexible schedule, driving sales, and ensuring a welcoming store environment.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Sales Associate

Bath & Body Works
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Pizza Delivery Driver

Yaghis Pizzeria
03.2021 - 12.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Anticipated customers' questions and complaints and skillfully handled concerns.

Education

Copperas Cove High School
Copperas Cove, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Store opening and closing
  • Sales expertise

Timeline

Sales Associate

Bath & Body Works
07.2024 - Current

Pizza Delivery Driver

Yaghis Pizzeria
03.2021 - 12.2023

Copperas Cove High School

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