Alex Andre
Spring Valley,Ny
Summary
Dynamic retail sales associate with expertise in delivering exceptional service and creating memorable experiences. Focused on exceeding customer expectations by anticipating needs and collaborating effectively, resulting in increased guest loyalty and a positive impact on financial performance.
Overview
14
14
years of professional experience
Work History
Server
Yard House
09.2022 - Current
- Memorized and described beer list of over 120 tabs to enhance guest experience
- Explained dishes, including sauces, to provide detailed information for guest inquiries
- Created welcoming atmosphere to ensure guests felt comfortable and valued.
Server
The Cheesecake Factory
07.2020 - 01.2023
- Anticipated and fulfilled guest requirements, resulting in memorable experiences that increased guest loyalty.
- Delivered exceptional guest experiences through attentive service and personalized interactions, enhancing overall satisfaction.
- Demonstrated acute awareness of social cues to enhance interpersonal interactions, fostering a welcoming atmosphere.
Server
BJ’s Restaurant and Brewhouse
09.2016 - 07.2020
- Took accurate customer orders to ensure satisfaction and timely service.
- Managed unpredictable restaurant flow to maintain service quality and efficiency.
- Monitored restaurant environment to create a welcoming atmosphere for patrons.
Host, Server
Chili’s
05.2014 - 08.2016
- Ensured every guest received a positive greeting, contributing to an enjoyable experience at Chili's
- Assisted guests in finding suitable seating arrangements, facilitating a comfortable dining experience
- Maintained a presentable entrance, enhancing first impressions for guests
Sales Associate
Uniqlo
02.2013 - 05.2014
- Assisted guests with inquiries to enhance their experience
- Welcomed guests at entrance, fostering a friendly atmosphere and encouraging positive shopping experiences. at the door to ensure a welcoming shopping experience
- Provided merchandise setup support to make the store more appealing to the eye of guests
Food Avenue Team Member
Target
10.2012 - 01.2013
- Prepared Target Food Avenue products promptly, enhancing customer experience with friendly service.
- Operated cash register with precision, delivering accurate transactions for customer satisfaction.
- Adhered to Target Food Avenue cleaning procedures, maintaining a safe environment for guests.
Education
No Degree - Health And Wellness
Rockland Community College
Suffern, NY01-2013
No Degree - Natural Sciences
Saint Thomas Aquinas College
Sparkill, NY01-2012
Skills
- Transaction processing
- Cash handling
- Basic math skills
- Customer service
- Effective communication skills
- Active listening
- Time management
- Dependable and organized
- Team collaboration
- Relationship building
- Budget awareness
Timeline
Server
Yard House
09.2022 - Current
Server
The Cheesecake Factory
07.2020 - 01.2023
Server
BJ’s Restaurant and Brewhouse
09.2016 - 07.2020
Host, Server
Chili’s
05.2014 - 08.2016
Sales Associate
Uniqlo
02.2013 - 05.2014
Food Avenue Team Member
Target
10.2012 - 01.2013
No Degree - Health And Wellness
Rockland Community College
No Degree - Natural Sciences
Saint Thomas Aquinas College