Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alex Banhdith

Olive Branch,MS

Summary

Dynamic and results-oriented professional with extensive experience in customer service and relationship building, notably at Sekisui. Proven ability to manage high-volume dining periods while fostering teamwork and resolving customer issues effectively. Skilled in time management and appointment management, ensuring exceptional guest experiences and client satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Server

Sekisui
03.2011 - 01.2020
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Server

Majestic Grille
05.2019 - 01.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Nail Technician

Ace Nails
01.2021 - Current
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Education

Certificate Of Technical Studies - Medical Billing And Coding

Southwest Community College
Memphis, TN
02.2025

Skills

  • Customer service
  • Time management
  • Problem-solving skills
  • Appointment management

Certification

Medical billing and coding

Languages

Laotian
Native or Bilingual

Timeline

Nail Technician

Ace Nails
01.2021 - Current

Server

Majestic Grille
05.2019 - 01.2020

Lead Server

Sekisui
03.2011 - 01.2020

Certificate Of Technical Studies - Medical Billing And Coding

Southwest Community College

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Alex Banhdith