Dynamic General Manager with expertise in operations management, staff training, and problem resolution. Proven ability to drive team engagement, enhance service quality, and optimize daily operations.
Work History
General Manager
7 Years 1 Month
in the Raw | 07.2019 - Current
Directed operational strategies to enhance efficiency and productivity across all departments.
Analyzed market trends to drive strategic planning and competitive positioning of product offerings.
Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
Fostered a positive work environment by promoting teamwork and conflict resolution among staff members.
Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Carefully interviewed, selected, trained, and supervised staff.
Education
Bachelor of Science - Political Science
Oklahoma State University | Stillwater, OK | 05-2018