Alex Bruno
Houston,TX
Summary
Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Adjuster position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rural Carrier Assistsant
United Sates Postal Service
03.2022 - Current
- Delivered mail along established route in rural areas.
- Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Maintained accurate records of attempted and missed deliveries as required by post office.
- Picked up outgoing mail from letter boxes and in person from customers.
- Resolved complaints calmly and professionally to maintain customer satisfaction.
Window Cleaner
Fish Window Cleaning
05.2021 - 06.2023
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Leveraged ladders, poles, aerial lift equipment and suspended platforms to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
- Calculated prices, collected payments and furnished written receipts to support accounting records and help business remain profitable.
City Carrier Assistant
United States Post Office
08.2019 - 12.2020
- Operated vehicles and equipment to transport packages and mail pieces.
- Planned and cased mail in sequence of delivery for designated route.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
Cook
Fufu's Mid-Eastern Grill
02.2017 - 08.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Education
High School Diploma -
Martin Luther King Jr. High School
Riverside, CA06.2011
Skills
- Communications Strategies
- Excellent Driving Record
- Purchase Orders
- Address Management System (AMS)
- Inspecting Goods
- Reading Comprehension
- Customer Needs Assessments
- Public Service
- Company Standards
Certification
- Licensed Insurance Adjuster (All Lines) - 2023
- State Farm Auto Claims Certified
- State Farm Property Claims Certified
Timeline
Rural Carrier Assistsant
United Sates Postal Service
03.2022 - Current
Window Cleaner
Fish Window Cleaning
05.2021 - 06.2023
City Carrier Assistant
United States Post Office
08.2019 - 12.2020
Cook
Fufu's Mid-Eastern Grill
02.2017 - 08.2019
High School Diploma -
Martin Luther King Jr. High School