Alex Cendejas
Evanston,WY
Summary
Detail-oriented and dependable professional transitioning into remote, technology-focused roles. Strong background in customer service, data accuracy, digital record-keeping, and operational support. Comfortable working independently in structured environments, learning new software quickly, and supporting teams through clear communication, organization and problem-solving. Seeking entry-level remote opportunities in IT support, operations, data, or customer-facing tech roles.
Overview
9
9
years of professional experience
Work History
Shop Manager / Operations & Records Coordinator
Momentum Powder Coating
Evanston, WY
01.2022 - Current
- Maintained digital records for job orders, materials usage, customer accounts, and production tracking.
- Performed consistent data entry and documentation for invoices, job tickets, specifications and inventory.
- Used Spreadsheets and online tools to track workflow, improve organization and reduce errors.
- Conducted online research on vendors, pricing, equipment parts, and best practices.
- Assisted with written customer communications, internal notes, and order updates.
- Supported scheduling, logistics and task prioritization to keep operations running efficiently.
Receptionist / Night Auditor
Hampton Inn
Evanston, WY
09.2025 - Current
- Managed nightly financial audits, reconciliations, and error corrections to ensure accurate reporting and compliance.
- Processed adjustments, refunds, and high-balance reviews with strong attention to detail.
- Operated PBX phone systems; logged calls and resolved guest inquiries efficiently.
- Utilized hotel management software to verify payments, monitor variances and maintain guest records.
- Supported operations during overnight shifts with minimal supervision in a fast-paced environment.
- Maintained organized records and ensured smooth handoffs between shifts.
Direct Support Professional
Mountain Regional Services Inc.
Evanston, WY
06.2017 - 07.2019
- Provided structured daily support to individuals with physical and developmental disabilities.
- Documented activities, progress notes, and care-related information accurately.
- Communicated effectively with supervisors and care teams regarding participant needs.
- Followed compliance standards, confidentiality rules, and care plans consistently.
Education
Associate - Welding
Kirkwood Community College
11.2019
High School Diploma - General Course study with advanced College prep classes
Evanston High School
06.2017
Skills
- Remote Communication
- Phone
- Ticketing systems
- Data Entry
- Record Accuracy
- Spreadsheet Tracking
- Documentation
- Computer Literacy
- Technical Literacy
- Process Improvement
- Workflow Tracking
- Time Management
- Independent Work
- Confidential Information Handling
- Problem Identification
- Escalation
- Basic IT Troubleshooting
- Computer Troubleshooting
- Data Accuracy
- Quality Control
- Microsoft Excel
- Google Sheets
- Email Management
- Calendar Management
- Digital Filing Systems
- Learning New Software Quickly
Languages
English
Spanish
Personal Information
- Authorized To Work: U.S.
- Work Permit: Authorized to work in the U.S.
- Availability: Open to Remote / Work-From-Home Roles, Authorized to work in the U.S.
- Visa Status: Authorized to work in the U.S.
Skills
Remote Communication (Email, phone, ticketing systems), Data Entry & Record Accuracy, Spreadsheet Tracking and Documentation, Computer & Technical Literacy, Process Improvement & Workflow Tracking, Time Management & Independent Work, Confidential Information Handling, Problem Identification & Escalation, Basic IT & Computer Troubleshooting, Data Accuracy & Quality Control (Certified 50 WPM), Microsoft Excel / Google Sheets (tracking, logs, basic formulas), Email & Calendar Management, Digital Filing Systems, Learning New Software Quickly
Open To Remote
True
Timeline
Receptionist / Night Auditor
Hampton Inn
09.2025 - Current
Shop Manager / Operations & Records Coordinator
Momentum Powder Coating
01.2022 - Current
Direct Support Professional
Mountain Regional Services Inc.
06.2017 - 07.2019
Associate - Welding
Kirkwood Community College
High School Diploma - General Course study with advanced College prep classes
Evanston High School