Summary
Overview
Work History
Education
Skills
Timeline
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Alex Clark

Alex Clark

Kent,WA

Summary

Skilled tech generalist with a passion for the intersection of art and technology. Excels in developing and implementing innovative solutions with precision.

Overview

17
17
years of professional experience

Work History

IT Technician

Allwire Technologies
07.2024 - Current
  • Administered On-Premise, Hybrid, and Cloud M365 tenants, Entra, and Intune environments.
  • Responded to support requests from end-users, utilized remote access software to troubleshoot issues, and walked individuals through troubleshooting tasks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Managed and created data backup and retention structure, policy, and implementation.
  • Developed bespoke solutions and processes for SMB clients to address business and technical needs.


Freelancer

Self-Employed
04.2023 - 06.2024
  • Worked closely with clients to establish goals, timelines, and deliver results on schedule.
  • Developed custom plugins and tools to meet client needs.

Deli Clerk

PCC Natrual Markets
02.2022 - 03.2023
  • Worked on multiple stations in a fast paced service environment.
  • Organized perishable supplies and processes to improve efficiency and reduce waste.
  • Worked with a diverse team to provide high quality customer service.
  • Made some great pizza.

IT Consultant

Allwire Technologies
04.2017 - 12.2021
  • Administered On-Premise, Hybrid, and Cloud M365 tenants and environments.
  • Managed and created data backup and retention structure, policy, and implementation.
  • Responded to support requests from end-users, utilized remote access software to troubleshoot issues, and walked individuals through troubleshooting tasks.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
  • Developed bespoke solutions and processes for SMB clients to address business and technical needs.

QA Lead (Data Tagging)

Insight Global
07.2014 - 04.2017
  • Worked with a Microsoft team to develop and implement data collection and validation for machine learning R&D, as well as managing local and outsourced teams to accomplish data collection and tagging goals for multiple projects, including Windows Hello and Microsoft Hololens
  • Developed processes and documentation to improve quality and turnaround speed with outsourced teams

Test Associate (Data Tagging)

Aditi Staffing
08.2012 - 07.2014
  • Worked with a Microsoft team to tag and validate machine learning data for training neural networks on human movement and trait recognition for multiple projects including Xbox One Kinect

Motion Capture Cleanup Animator

Visual Health Information
04.2008 - 03.2011
  • Responsible for verifying and cleaning up motion capture animation for medical applications, as well as working with a production pipeline and creating 3D assets

Education

High School Diploma -

The Bear Creek School
Redmond, WA

Bachelor of Arts - Media Arts And Animation

The Art Institute of Seattle
Seattle, WA
06-2008

Skills

  • Troubleshooting and diagnostics
  • Problem-solving aptitude
  • Helpdesk services
  • Server maintenance
  • Desktop support
  • Remote support
  • Python Development
  • Microsoft 365
  • Office Suite
  • Photoshop
  • AV and Multimedia
  • 3D Art

Timeline

IT Technician

Allwire Technologies
07.2024 - Current

Freelancer

Self-Employed
04.2023 - 06.2024

Deli Clerk

PCC Natrual Markets
02.2022 - 03.2023

IT Consultant

Allwire Technologies
04.2017 - 12.2021

QA Lead (Data Tagging)

Insight Global
07.2014 - 04.2017

Test Associate (Data Tagging)

Aditi Staffing
08.2012 - 07.2014

Motion Capture Cleanup Animator

Visual Health Information
04.2008 - 03.2011

High School Diploma -

The Bear Creek School

Bachelor of Arts - Media Arts And Animation

The Art Institute of Seattle
Alex Clark