Alex Cortez Ayala
Stanhope,NJ
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Madison Wine Tap. Proven ability to enhance guest satisfaction and streamline operations, ensuring timely service and high-quality food presentation. Adept at cash handling and maintaining cleanliness standards in high-volume dining environments.
Overview
1
1
year of professional experience
Work History
Server
Madison Wine Tap
09.2025 - Current
- Delivered exceptional customer service to enhance guest satisfaction and promote repeat business.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to communicate order modifications and dietary restrictions effectively.
- Trained new employees on restaurant protocols, enhancing team performance and service quality.
Kitchen Expeditor
Stirling Tavern
07.2025 - 12.2025
- Implemented feedback mechanisms from waitstaff to refine kitchen operations and expedite processes effectively.
- Developed strategies for optimizing table turnover rates, contributing to an enhanced dining experience for guests.
- Reduced order errors by maintaining clear, organized tickets for the cooking staff.
- Coordinated plate presentations, ensuring consistent appearance across all dishes served to guests.
- Monitored food temperature during service to ensure compliance with safety regulations, preventing potential health risks.
Food Runner
1776 Morristown
08.2024 - 12.2025
- Delivered food promptly to tables, ensuring customer satisfaction and efficient service flow.
- Collaborated with kitchen staff to coordinate timely meal preparation and presentation.
- Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere.
- Assisted servers by providing menu knowledge and addressing guest inquiries effectively.
Kitchen Expeditor
Parkside Tavern
07.2024 - 07.2025
- Coordinated timely communication between kitchen and front-of-house staff to enhance service efficiency.
- Monitored food presentation and quality standards to ensure consistency and customer satisfaction.
- Streamlined order processing by efficiently prioritizing tickets during high-volume service periods.
- Assisted in training new staff on kitchen operations and expediting processes for improved workflow.
Education
High School Diploma -
Red Bank High School
Red Bank Tennessee Skills
Strong work ethic
Languages
Spanish
Native or Bilingual
Timeline
Server
Madison Wine Tap
09.2025 - Current
Kitchen Expeditor
Stirling Tavern
07.2025 - 12.2025
Food Runner
1776 Morristown
08.2024 - 12.2025
Kitchen Expeditor
Parkside Tavern
07.2024 - 07.2025
High School Diploma -
Red Bank High School