Alex Cuenca
Carlsbad,CA
Summary
Dedicated and goal-oriented sales representative with a strong focus on driving revenue through customer engagement and team motivation. Proven track record of exceeding sales targets and fostering long-term client relationships. Expertise in product knowledge and problem-solving, ensuring customer satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
Sales Representative
Advantage solutions Pepsi co
San Diego, CA
03.2021 - Current
- Compiled reports on weekly and monthly performance metrics to inform management decisions.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Used knowledge of company products and services to recommend solutions to customers.
- Responded promptly to customer queries to increase overall satisfaction.
- Assisted with onboarding of new staff members, ensuring they received appropriate training and support.
- Cultivated client relationships to expand business networks and enhance sales opportunities.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Built strong relationships with clients to foster brand loyalty and trust.
- Collaborated with team members to achieve sales targets and improve strategies.
- Assisted in training new staff on sales techniques and product knowledge.
- Conducted market research to identify potential customers and opportunities.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Executed strategic customer meetings to effectively promote company products and services.
Merchandiser
John Lenore
San Diego, CA
08.2017 - 04.2019
- Conducted regular audits of stock levels to maintain inventory accuracy.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Organized displays according to company standards and specifications.
- Communicated and coordinated planogram execution with store management.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Designated sales rep/ merch
Kelloggs
Oceanside, CA
10.2011 - 08.2017
- Managed inventory levels to ensure optimal stock in retail locations.
- Trained new team members on sales techniques and product knowledge.
- Analyzed market trends to adjust sales strategies accordingly.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Reviewed monthly performance against targets set by management team.
- Managed inventory levels by ordering sufficient stock for each account.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Replenished and arranged items to maintain appearance.
- Maintained organized inventory and restocked shelves regularly.
- Identified potential hazards in the workplace, developed solutions to eliminate or reduce risks.
- Provided guidance to employees on safe work practices, performed job hazard analyses and implemented corrective actions.
- Conducted weekly safety meetings and training sessions for new hires.
Night Crew Clerk
Giant eagle
Pittsburgh, PA
10.2011 - 03.2015
- Stocked shelves with products to maintain inventory levels and improve organization.
- Cleaned and maintained store areas to ensure a safe shopping environment.
- Monitored product expiration dates and removed outdated items from shelves regularly.
- Collaborated with team members to restock merchandise during night shifts efficiently.
- Assisted with training of new night crew team members.
- Rotated stock items to ensure freshness and quality standards were met.
- Organized stock shelves according to store planograms.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Liquor Manager
Ralph's
Sunland, CA
01.2009 - 10.2011
- Lifted heavy boxes up to 50 lbs on a regular basis.
- Stocked and neatly arranged items on shelves.
- Organized backroom areas for maximum efficiency of space utilization.
- Maintained a clean working environment by sweeping, mopping, dusting, and organizing shelves.
- Followed all safety guidelines to prevent accidents and injuries.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Unloaded trucks and properly stored items in designated areas.
- Assisted in unloading trucks as needed per business demands.
- Maintained store aesthetic by organizing merchandise and creating attractive displays.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA 08.2004 - 06/2008
Skills
- Organization
- Relationship building
- Team building
- Problem solving
- Time management
- Technical proficiency
- Product knowledge
- Self motivation
- Adaptability
- Sales techniques
- Employee training
References
References available upon request
Timeline
Sales Representative
Advantage solutions Pepsi co
03.2021 - Current
Merchandiser
John Lenore
08.2017 - 04.2019
Designated sales rep/ merch
Kelloggs
10.2011 - 08.2017
Night Crew Clerk
Giant eagle
10.2011 - 03.2015
Liquor Manager
Ralph's
01.2009 - 10.2011
High School Diploma -
Valley View High School
08.2004 - 06/2008