Microsoft Office
Alex Ettorre
Customer Service/ Sales Representative
Brandon,FL
Summary
Highly motivated sales associate and customer service associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Leasing Manager
Greystar Management
Clearwater, FL
09.2020 - Current
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Leasing Professional
Greystar Management
Trinity, FL
07.2019 - 09.2020
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Kept meticulous records of correspondence between management and tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Assistant Manager
Pride Staffing Solutions
Plantation, FL
03.2018 - 05.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
High School Diploma -
Lambert High School
Suwanee, GA 08.2011 - 06.2015
Associate of Science -
Pasco-Hernando State College
New Port Richey, FL 10.2019 - Current
Skills
Performance optimization strategies
Maintaining closing ratios
Customer service-focused
Communication Skills
Problem-solving skills
Software
Google Ads
Timeline
Leasing Manager
Greystar Management
09.2020 - Current
Associate of Science -
Pasco-Hernando State College
10.2019 - Current
Leasing Professional
Greystar Management
07.2019 - 09.2020
Assistant Manager
Pride Staffing Solutions
03.2018 - 05.2019
High School Diploma -
Lambert High School
08.2011 - 06.2015