Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Alex Flores

Waukegan

Summary

Dedicated Sales Associate with a strong focus on enhancing customer satisfaction and fostering loyalty. Proficient in multi-tasking and problem-solving, ensuring accurate transactions and appealing store presentations.

Overview

4
4
years of professional experience

Work History

Sales Associate

Target
Vernon Hills, IL
08.2024 - Current
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Operated point-of-sale system efficiently to process transactions accurately.
  • Maintained organized sales floor, ensuring merchandise was stocked and displays were appealing.
  • Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
  • Trained new hires on customer service protocols and store procedures for seamless onboarding.
  • Resolved customer complaints promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Express Factory Outlet
Gurnee, IL
07.2022 - 03.2023
  • Conducted inventory checks regularly to maintain stock levels and minimize discrepancies.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Arts - Accounting

College of Lake County
Grayslake, IL
05.2027

High School Diploma -

Waukegan Highschool
Waukegan, IL
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Client service

Languages

Spanish
Native or Bilingual

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • DIY and Home Improvement
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Video Gaming
  • Reading
  • Strategy Games
  • I participate in a variety of outdoor recreational activities
  • Team Sports

Timeline

Sales Associate

Target
08.2024 - Current

Sales Associate

Express Factory Outlet
07.2022 - 03.2023

Associate of Arts - Accounting

College of Lake County

High School Diploma -

Waukegan Highschool