Alex Herzog
Ogden,UT
Summary
Adept at elevating customer experiences and maintaining lush, pristine golf courses, I've honed my skills in equipment maintenance and customer service at Generations Automotive and Mulligans Creekside Golf Course. Leveraging a strong work ethic and mechanical aptitude, I've consistently met high satisfaction standards, contributing to significant customer retention and operational efficiency.
Overview
3
3
years of professional experience
Work History
Service Advisor
Generations Automotive
01.2024 - 12.2024
- Maintained high customer satisfaction standards to meet or exceed targets.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Educated customers about billing, payment processing and support policies and procedures.
Groundskeeper
Mulligans Creekside Golf Course
01.2023 - 01.2024
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Utilized lawn striping methods for healthy grass growing and appearance.
- Assisted with irrigation system maintenance and repair.
- Mowed greens, fairways, rough and collars.
- Maintained bunkers.
Golf Course Groundskeeper
Remuda Golf Course
01.2022 - 01.2023
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Assisted with irrigation system maintenance and repair.
- Applied fertilizers and pesticides to outdoor areas according to safety standards.
Education
Bachelor of Science - Professional Sales
Weber State Universtiy
Ogden, UT03-2018
Skills
- Strong work ethic
- Listening skills
- Mechanical aptitude
- Customer service
- Operating mowers and tractors
- Lawn care
- Teamwork and collaboration
- Equipment maintenance
- Detail-oriented
Timeline
Service Advisor
Generations Automotive
01.2024 - 12.2024
Groundskeeper
Mulligans Creekside Golf Course
01.2023 - 01.2024
Golf Course Groundskeeper
Remuda Golf Course
01.2022 - 01.2023
Bachelor of Science - Professional Sales
Weber State Universtiy