Alex Huckstep
Auto tech
Wasilla,AK
Summary
Dynamic and dedicated professional with a strong work ethic and integrity. Proven expertise in customer service and staff training, enhancing team performance. Skilled in upselling techniques and maintaining high standards of cleanliness, ensuring exceptional customer experiences and satisfaction.
Overview
7
7
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
Wasilla, AK
03.2025 - Current
- Processed customer transactions accurately and efficiently at point of sale.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained cleanliness and organization of dining area and service counters.
- Assisted in training new cashiers on register operations and customer interaction techniques.
- Promoted menu items and special promotions to enhance customer experience.
Auto Detailer
Classic Collision Center
Wasilla, AK
09.2023 - 06.2024
- Performed thorough cleaning and detailing on vehicles to enhance appearance and customer satisfaction.
- Utilized various tools and products for effective paint correction and surface restoration.
- Maintained organization of work area, ensuring safe handling of materials and equipment.
- Assisted in training new team members on detailing techniques and best practices.
- Washed cars and trucks daily for auto dealership.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Collaborated with team members to streamline workflow processes for increased efficiency.
Tire Technician
Big Black Rubber
Wasilla, AK
09.2021 - 10.2021
- Performed tire installations and rotations efficiently, ensuring customer safety and satisfaction.
- Conducted thorough inspections of tires for wear, damage, and proper inflation levels.
- Maintained cleanliness and organization of work area to promote a safe working environment.
- Assisted customers with tire selection based on vehicle specifications and driving needs.
- Educated customers on tire maintenance practices to enhance vehicle performance longevity.
Automotive Technician
Cork Auto
Palmer, AK
09.2018 - 04.2020
- Diagnosed and repaired automotive systems using advanced diagnostic tools.
- Performed routine maintenance services, ensuring optimal vehicle performance.
- Collaborated with team members to troubleshoot complex mechanical issues.
- Maintained accurate records of repairs and services performed on vehicles.
- Assisted in training new technicians on safety protocols and equipment use.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
Education
Houston High School
Houston AkSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Product restocking
- Staff training
- Upselling techniques
Timeline
Cashier
Dairy Queen Grill & Chill
03.2025 - Current
Auto Detailer
Classic Collision Center
09.2023 - 06.2024
Tire Technician
Big Black Rubber
09.2021 - 10.2021
Automotive Technician
Cork Auto
09.2018 - 04.2020
Houston High School