Hi, I’m
Alexis Humm
Norwood,PA
Summary
An experienced retail worker who gets along great with coworkers and costumers. A hard worker who will do what needs to be done to get the job done. Patient and is able to work through just about any problem.
Overview
3
years of professional experience
Work History
Spencer's Gifts
Sales Associate
11.2023 - 01.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Spirit Halloween Store
Sales Associate
09.2023 - 11.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Auntie Anne's Pretzels
Associate
10.2022 - 12.2022
Job overview
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Goodwill Store
Sales Associate
02.2021 - 11.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
McDonald's
Sales Associate
11.2020 - 02.2021
Job overview
- Engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Interboro High SchoolProspect Park, PA
High School Diploma
06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- Problem-Solving
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Cash Handling
- Money Handling
- Flexible Schedule
- Stocking and Receiving
Timeline
Sales Associate
Spencer's Gifts
11.2023 - 01.2024
Sales Associate
Spirit Halloween Store
09.2023 - 11.2023
Associate
Auntie Anne's Pretzels
10.2022 - 12.2022
Sales Associate
Goodwill Store
02.2021 - 11.2021
Sales Associate
McDonald's
11.2020 - 02.2021
Interboro High School
High School Diploma