Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alex Hyde

Portland

Summary

Dynamic Care Coordinator with a proven track record at Urban Alchemy, excelling in care planning and case management. Adept at fostering patient understanding and collaboration with healthcare providers, while demonstrating exceptional organizational skills and empathy. Committed to enhancing patient outcomes through effective communication and resource education.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Care Coordinator

Urban Alchemy
Portland
03.2025 - Current
  • Assisted patients in understanding care plans and treatment options available.
  • Communicated regularly with healthcare providers to ensure coordinated patient care.
  • Scheduled transportation services for patients needing assistance to medical appointments.
  • Educated clients on available resources and services within their communities.
  • Responded promptly to inquiries from patients regarding their care plans.
  • Provided case management services to ensure the delivery of quality care.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.

Yard Operations Manager

MTR Western
Portland
01.2021 - 08.2024
  • Supervised daily yard operations to ensure efficient workflow and safety protocols.
  • Coordinated vehicle scheduling and dock assignments for timely arrivals and departures.
  • Conducted regular inspections of equipment to ensure compliance with safety regulations.
  • Developed strategies for efficient use of resources in the yard operation.
  • Inspected vehicles prior to dispatch to ensure they were safe for use on public roads.
  • Maintained records of delivery times, shipment weights, vehicle inspections and other relevant data points.
  • Performed ongoing maintenance checks on vehicles used in the yard operations process.

City Letter Carrier

United States Post Office
Portland
07.2013 - 12.2020
  • Delivered mail to residential and commercial addresses efficiently.
  • Sorted and organized mail for accurate route management.
  • Operated postal vehicles safely during daily deliveries.
  • Assisted customers with inquiries and service requests professionally.
  • Followed safety protocols to ensure secure mail handling.
  • Delivered mail and packages to residences and businesses on a daily basis.
  • Operated company vehicle in a safe manner while delivering mail along the assigned route.
  • Delivered and collects mail on foot or by vehicle under varying road and weather conditions.

Education

High School Diploma -

Madison High School
Portland, OR
07-2006

Skills

  • Care coordination
  • Case management
  • Organizational skills
  • Time management
  • Data entry
  • Patient assessment
  • Empathy and compassion
  • Active listening
  • Cultural sensitivity
  • Multitasking and organization
  • Care planning

Certification

  • Currently enrolled in CADC classes. Will be completed with required courses 10/17/2025. Able to obtain any further certifications as needed by job description

References

References available upon request.

Timeline

Care Coordinator

Urban Alchemy
03.2025 - Current

Yard Operations Manager

MTR Western
01.2021 - 08.2024

City Letter Carrier

United States Post Office
07.2013 - 12.2020

High School Diploma -

Madison High School

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