Alex Lucero
El Paso,TX
Summary
Dynamic Front End Supervisor at Sam's Club with a proven track record in enhancing customer satisfaction and optimizing workflow. Skilled in cash register operation and multitasking, I effectively trained new team members and implemented merchandising strategies, contributing to increased sales and operational efficiency. Adaptable and proactive in problem-solving.
Positive, reliable, and proactive individual with strong understanding of customer service and team leadership. Possesses skills in managing staff, overseeing daily operations, and ensuring high level of customer satisfaction. Committed to enhancing store performance and creating positive shopping experience.
Energetic and charismatic individual with natural talent for captivating audiences and creating memorable experiences. Possesses solid understanding of performance techniques and creative skills in choreography and stage presence. Ready to bring creativity and excitement to each performance, ensuring lasting impact on audience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Supervisor
Sam's Club
El Paso, TX
12.2025 - Current
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new team members on company policies and operational procedures.
- Assisted in inventory management, maintaining stock levels for optimal product availability.
- Collaborated with management to implement promotional displays and merchandising strategies.
- When needed I would count the money till and do a money drop and log it in the system for the day and go over sales.
Entertainment Cast Member
Walt Disney World Company
Orlando, FL
01.2025 - 11.2025
- Learned how to do character autographs, until signature is perfected with said costume on.
- Learned how to deal with guest interactions, and how to come and handle any situation id be in.
- Learned showtime choreography and applied it to being on stage or in parade float.
- Learned how to manage my set time and how to do character interactions in under a minute to utilize my time management.
- Learned how to do all the safety protocols and how to use them if needed too.
Education
Associate of Applied Science - Phlebotomy
Southwest University of El Paso
El Paso, TX02.2027
High School Diploma -
Sherwood High School
Sherwood, OR06.2020
Skills
Multitasking
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
- Performance skills
- Character development
- Acting
- Can-do attitude
- Adaptable
Certification
- CCMA - Certified Clinical Medical Assistant 26-28
- CET - EKG Technician 26-28
- CPT - Phlebotomy Technician 26-28
- First Aid/CPR Certified 26-28
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Front End Supervisor
Sam's Club
12.2025 - Current
Entertainment Cast Member
Walt Disney World Company
01.2025 - 11.2025
Associate of Applied Science - Phlebotomy
Southwest University of El Paso
High School Diploma -
Sherwood High School