Alex Lung
Kittery
Summary
Experienced hospitality professional with a strong background in high-volume restaurant environments, including serving and food running. Skilled in delivering exceptional guest experiences through efficient service, clear communication, and attention to detail. Proven ability to manage multiple priorities during fast-paced shifts while maintaining accuracy and professionalism. Team-oriented and adaptable, with a solid understanding of front-of-house operations and a commitment to customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
The Shanty Family Tavern
Portsmouth
02.2026 - Current
- Provide attentive and friendly service to guests in a fast-paced, high-volume dining environment.
- Take accurate food and beverage orders and ensure timely delivery.
- Maintain strong knowledge of menu items, daily specials, and drink offerings to make recommendations and upsell.
- Handle cash, credit card transactions, and POS system efficiently.
- Manage multiple tables while maintaining a positive guest experience
- Resolve customer concerns. professionally to ensure satisfaction and repeat business.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Maintain cleanliness and organization of dining areas in compliance with health and safety standards.
Food Runner
Robert's Maine Grill
Kittery
04.2024 - 01.2026
- Deliver food orders quickly and accurately from kitchen to guests, ensuring proper presentation and quality.
- Communicate clearly with kitchen staff and servers to coordinate timing and maintain efficient service flow.
- Verify orders before delivery to ensure accuracy and accommodate special requests or dietary restrictions.
- Assist servers by clearing and resetting tables to maintain a clean and organized dining area.
- Support front-of-house operations during high-volume shifts, contributing to a smooth guest experience.
- Maintain knowledge of menu items to answer basic guest questions when needed.
- Uphold cleanliness and sanitation standards in accordance with restaurant policies.
Food Runner
Treviso Bay
Naples
11.2023 - 04.2025
- Ensure prompt and accurate delivery of food from kitchen to tables in a fast-paced environment.
- Double-check orders for accuracy, presentation, and special requests before serving.
- Support servers by maintaining table cleanliness, clearing dishes, and resetting for new guests.
- Communicate effectively with kitchen and front-of-house staff to keep service running smoothly.
- Assist in expediting orders during peak hours to minimize wait times
- Maintain cleanliness of service stations and adhere to health and safety guidelines.
- Provide friendly and professional interactions with guests when delivering food.
Skills
- Food handling
- Menu knowledge
- Point of sale
- Order accuracy
Timeline
Server
The Shanty Family Tavern
02.2026 - Current
Food Runner
Robert's Maine Grill
04.2024 - 01.2026
Food Runner
Treviso Bay
11.2023 - 04.2025