Alex Macwithey
Prescott,AZ
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. As well as able to use heavy machinery or basic tools to fix things.
Overview
5
5
years of professional experience
Work History
Shift Leader
Taco Bell
Prescott, AZ
05.2022 - Current
- Assisted in training new employees on shift operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Analyzed sales data to identify trends and areas for improvement.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Reviewed time sheets for accuracy before submitting them for payroll processing.
- Confirmed accuracy of daily sales reports before submitting them to management for review.
- Resolved customer complaints promptly and professionally.
Builder
pronghorn contracting
Chino Valley, AZ
05.2019 - 08.2019
- Applied weatherproofing treatments to exterior surfaces as needed.
- Installed drywall, flooring, and other building materials.
- Assembled scaffolding to provide safe access to elevated work areas.
- Erected metal stud frames for interior partitions.
- Installed siding on homes or buildings according to specifications.
- Framed interior walls using lumber and other construction materials.
- Coordinated with subcontractors to ensure timely completion of projects.
Education
Bachelor of Science - Business
Yavapai College
Prescott, AZ05-2027
High School Diploma -
Prescott High School
Prescott, AZ05-2023
Skills
- Production Scheduling
- Production Reporting
- Operations Support
- Customer Service Management
- Equipment Troubleshooting
- Conflict Resolution
- Strong verbal and written communication
- Creative Problem-Solving
- Problem-Solving
- Team Collaboration and Leadership
- Team Leadership
- Technical Support
- Cash Handling
- Team motivation
Languages
Spanish
Elementary
References
References available upon request.
Timeline
Shift Leader
Taco Bell
05.2022 - Current
Builder
pronghorn contracting
05.2019 - 08.2019
Bachelor of Science - Business
Yavapai College
High School Diploma -
Prescott High School