Alex O
Lynnwood,USA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Focused professional experienced in office management and staffing support. Talented at training new hires, managing employee files and screening potential employees. Adaptable and willing to go extra mile and learn new tasks. Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.
Overview
19
19
years of professional experience
Work History
Branch Manager
Elucido Academy
, Korea
01.2020 - 09.2024
- Ensure high-quality education and manage staff to achieve academy's objectives
- Recruit, train, and supervise administrative staff
- Oversee marketing strategies and maintain retention rates
- Foster relationships with students and parents
- Monitor and evaluate teaching methods
- Design and implement new programs
- Prepare regular reports on branch performance, student outcomes, and staff effectiveness
Head Instructor
Chungdahm Institute
, Korea
05.2018 - 01.2020
- Provide leadership and guidance for instructors
- Bring issues or problems directly to the director
- Responsible for overseeing weekly meetings
- Assist, evaluate, and manage instructors
- Perform administrative tasks and additional duties as requested
- Help develop and implement methods to increase student enrollment
- Coordinate special events and activities
Corporate Trainer
Princeton Review Hyundai Motor Group
, Korea
05.2017 - 05.2018
- Train HMG employees to obtain job positions abroad or receive promotions
- Prepare an individual for the SPA interview
- Create and teach business related topics according to an individual's ability
- Hold discussions and teach applications to communicate professionally
- Analyze an individual's potential and strengthen their weaknesses
- Self-manage an individual's attendance and schedule
Instructor
Chungdahm Institute
, Korea
01.2012 - 05.2017
- Educate grammar, vocabulary, writing, reading and speaking proficiency
- Teach students using a variety of teaching methods and programs
- Utilize smartboards or tablets in the classroom
- Maintain classroom rules and student behavior
- Evaluate progression of students
- Create curriculum and class structure for lower and higher levels
Owner
Pochi Tea Station Café
Edmunds, USA
06.2005 - 09.2012
- Responsible for all aspects of operation
- Market the business
- Build customer relations
- Make sure the business meets the necessity of all codes
- Prepare finances
- Purchase supplies
- Direct hiring and assignment of personnel
- Manage staff including scheduling, training, and performance evaluations
- Make sure employees are in compliance with Labor and Industry
- Maintain equipment
Education
Bachelor of Arts - Economics
UNIVERSITY OF WASHINGTON
SEATTLE, WASHINGTON, USASkills
- Effective Communication Skills
- Customer Service
- Strong team-builder
- Goals and performance
- Excellent time management skills
- Resourceful nature
- Client Education
- Problem-solving abilities
- Policy formulation
Affiliations
- NCEES Principles and Practice of Engineering Proctor
- NCEES Fundamentals of Engineering Proctor
- Boys and Girls Club Basketball Coach
- VBS Counselor
- KPCS Sunday School Teacher
Timeline
Branch Manager
Elucido Academy
01.2020 - 09.2024
Head Instructor
Chungdahm Institute
05.2018 - 01.2020
Corporate Trainer
Princeton Review Hyundai Motor Group
05.2017 - 05.2018
Instructor
Chungdahm Institute
01.2012 - 05.2017
Owner
Pochi Tea Station Café
06.2005 - 09.2012
Bachelor of Arts - Economics
UNIVERSITY OF WASHINGTON
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