Alex ONeill
Murfreesboro,TN
Summary
Accomplished Market Manager with a proven track record at LensCrafters, enhancing market share by $1 million through strategic planning and client relations. Spearheaded a culture of high performance and regulatory compliance, achieving a top 10 store status at Signet Jewelers with a consistent 4-6% sales increase. Expert in sales operations and motivational leadership.
Overview
14
14
years of professional experience
Work History
Market Manager
LensCrafters
Tennessee
09.2019 - Current
- Increased market share by identifying trends for a growth of 1 million dollars over 5 years with double digit increase in customer comp and 20% increase in exams.
- Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
- Minimized potential legal complications by ensuring adherence to federal and state regulations governing healthcare practitioners'' licensure and certification requirements.
- Boosted revenue generation by analyzing market trends and tailoring product offerings accordingly between the retail and eye care team.
Store Manager
Charming Charlie (Bankruptcy Closure)
Tennessee
11.2017 - 09.2019
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices leading to highest store volume in company history.
- Approved regular payroll submissions for 57 employees.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Store Manager
Signet Jewelers
Tennessee
04.2011 - 11.2017
- Managed a top 10 store in the company with a proven 4-6 % sales increase year over year.
- Developed customized reporting tools for improved visibility into key performance metrics.
- Number 1 in personal sales volume for the Midwest region 4 years in a row.
- Conducted orientation sessions and on the job training.
Education
Career Progression Certification - Optometry
National Academy of Optometry
Tennessee01.2021
BBA - Business Administration- Healthcare Concentration
Southern New Hampshire University
Hooksett, NH07-2021
Skills
- Client relations
- Sales operations
- Strategic planning
- Decision-making
- Organizational development
Accomplishments
- Store training manager for 8 years
- LEAD management program graduate
- FLDP management program graduate
Timeline
Market Manager
LensCrafters
09.2019 - Current
Store Manager
Charming Charlie (Bankruptcy Closure)
11.2017 - 09.2019
Store Manager
Signet Jewelers
04.2011 - 11.2017
Career Progression Certification - Optometry
National Academy of Optometry
BBA - Business Administration- Healthcare Concentration
Southern New Hampshire University