Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alex ONeill

Murfreesboro,TN

Summary

Accomplished Market Manager with a proven track record at LensCrafters, enhancing market share by $1 million through strategic planning and client relations. Spearheaded a culture of high performance and regulatory compliance, achieving a top 10 store status at Signet Jewelers with a consistent 4-6% sales increase. Expert in sales operations and motivational leadership.

Overview

14
14
years of professional experience

Work History

Market Manager

LensCrafters
09.2019 - Current
  • Increased market share by identifying trends for a growth of 1 million dollars over 5 years with double digit increase in customer comp and 20% increase in exams.
  • Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
  • Minimized potential legal complications by ensuring adherence to federal and state regulations governing healthcare practitioners'' licensure and certification requirements.
  • Boosted revenue generation by analyzing market trends and tailoring product offerings accordingly between the retail and eye care team.

Store Manager

Charming Charlie (Bankruptcy Closure)
11.2017 - 09.2019
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices leading to highest store volume in company history.
  • Approved regular payroll submissions for 57 employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Store Manager

Signet Jewelers
04.2011 - 11.2017
  • Managed a top 10 store in the company with a proven 4-6 % sales increase year over year.
  • Developed customized reporting tools for improved visibility into key performance metrics.
  • Number 1 in personal sales volume for the Midwest region 4 years in a row.
  • Conducted orientation sessions and on the job training.

Education

Career Progression Certification - Optometry

National Academy of Optometry
Tennessee
01.2021

BBA - Business Administration- Healthcare Concentration

Southern New Hampshire University
Hooksett, NH
07-2021

Skills

  • Client relations
  • Sales operations
  • Strategic planning
  • Decision-making
  • Organizational development

Accomplishments

  • Store training manager for 8 years
  • LEAD management program graduate
  • FLDP management program graduate

Timeline

Market Manager

LensCrafters
09.2019 - Current

Store Manager

Charming Charlie (Bankruptcy Closure)
11.2017 - 09.2019

Store Manager

Signet Jewelers
04.2011 - 11.2017

Career Progression Certification - Optometry

National Academy of Optometry

BBA - Business Administration- Healthcare Concentration

Southern New Hampshire University

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Alex ONeill